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2 articles

Customer data

When customer data flows into an AI feature: the consent question, the contractual question, and the breach-notification question.

AI Privacy

Otter, Fireflies, Zoom AI Companion: when meeting transcription becomes a confidentiality breach

Four named confidentiality failure modes for AI meeting notetakers, anchored in the Brewer v Otter and Cruz v Fireflies 2025 cases and the EU consent stack.

12 min read
AI Privacy

Your employee pasted client data into ChatGPT. Now what

A time-anchored runbook for handling the most common AI incident in 2026: a team member pasted personal data into a consumer-tier ChatGPT account. First hour through the policy that stops the next one.

8 min read